Alexandra and Parktown North

Water Interruptions

 

 

1. Alexandra
The contractor went on site to continue with repairs. The ETR is today end of business. There are tankers roaming the area. We sincerely apologize for this delay and we will keep updating customers on both Facebook and Twitter.

2. Parktown North
The depot is aware of the water outage and they have started with investigations. We will keep update throughout the day on both Facebook and Twitter.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

1 November 2020 unplanned

Water Interruptions

 

 

1. Alexandra
Kindly note that the contractor is done with the tie in at Alexandra, he is just doing the anchor blocks with concrete. The water will be open at 13h00. Affected areas are Alexandra, Modderfontein, Long Lake, Bryanston and surroundings

2. Parkwood
Kindly note that the depot is aware of only one street without water. If you are experiencing water outage in the area, please inform us on Twitter and Facebook.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

planned interruptions- November

Water Interruptions

 

 

1. Suburb(s) Affected: Parkwood, Emmarentia, Rosebank, Saxonwold, Illovo, Dunkeld, Killarney, Rose Estate, Houghton Estate, Forest Town and parts of Hyde Park
Date: 11 November 2020 (The team had challenges onsite last night and were unfortunately unable to finish the work. They will be back onsite again this morning to continue with the tie-in)
Impact: No water
Reason: Connection to new water network

2. Suburb(s) Affected: Orange farm ( Drieziek 1, 2, 5 and 6)
Date: 17 November 2020
Time: 09h00-20h00
Impact: No water
Reason: Connecting new water Pipes to Existing network

3. Suburb(s) affected: Lufhereng all
Date: 18 November 2020
Time: 08h00-19h00
Impact: No water
Reason: Repairing a 400mm water steel water pipe damaged by excavator

4. Suburb(s) affected: Randpark Ridge
Date: 24 November 2020
Time: 08:00-23h00
Impact: No water
Reason: Repairs to 350 mm A/C line
Water tankers: Randparkrif Dr. cnr Molope
• Randparkrif Dr. cnr Mimosa
• Seder str cnr Frangipani
• Seder str cnr Randpark Dr
• Haakdoring Rd cnr Suikerbos Ave
• Kelly Rd cnr Tin Rd
• Randparkrif Dr. cnr Molope
• Randparkrif Dr. cnr Mimosa
• Seder str cnr Frangipani
• Seder str cnr Randpark Dr
• Haakdoring Rd cnr Suikerbos Ave
• Kelly Rd cnr Tin Rd

 

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Ferndale

Kindly note that a team is investigating the cause of the water outage in Ferndale. There is currently no estimated time of restoration. We will keep updating customers on Twitter and Facebook.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Linbro Park, Modderfontein, River Park, Alexandra and Bryanston

Water Interruptions

 

 

Suburb(s) affected: Linbro Park, Modderfontein, River Park, Alexandra and Bryanston
Date: 12 November 2020
Time: 08:00-21h30
Impact: No water
Reason: Tie-in

 

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Diepkloof

 Diepkloof

Kindly note that we have a major burst on a 150mm diameter pipe in Diepkloof Extension Phase 3, that has resulted in immediate isolation for the whole of Diepkloof. Our team is already on site. Water tanks have been organised to roam the affected areas. There is no estimated time of restoration.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /