30 March unplanned

Please note that there was power failure at the City Power Fordsburg Substation that impacted on Rand Water Eikenhof pump station. This had a negative impact on our Hurst Hill, Crosby and Brixton reservoir system over and above the fact that our pump stations are down due to the power failure at Crosby and Brixton. The Hurst Hill and Brixton Tower is empty and Brixton Reservoir on low levels. Power is now restored at Eikenhof Rand Water pump station. Their Meredale reservoir recovered to about 45% and they have opened the outlets. We will thus start getting water supply into our Crosby Brixton and Hurst Hill reservoirs. Note recovery will be very slow.

Areas affected:
* Brixton
* Crown Ext.
* Braamfontein Werf
* Jan Hofmeyer
* Mayfair
* Langlaagte North
* Crosby
* Melville
* Parktown
*Pageview
*Parktown
*Auckland Park
*Naturena
*Eldorado Park
*Kibler Park
*Devland & Surround.

2. Suburb(s) Affected: Langlaagte, Boston, Cresus, Industrial
Street names: Nobel Street and Price Street
Date: 30 March 2021
Time: 09h00-15h00
Impact: No water supply
Reason: Repair 550mm diameter main supply

3. Suburb(s) Affected: Jabulani Hostel
Date: 30 March 2021
Time: 08h00-18h00
Impact: No water supply
Reason: Fixing a damaged valve
Water tanks: Roaming water tankers will be available in the area.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

30 and 1

Water Interruptions

 

 

3. Suburb(s) affected: Doornkop Thulani; Doornkop green village; Dobsonville garden; Protea glen 1 to 8; Protea city
Date: 30 March 2021
Time: 08:00-19:00
Impact: No water
Reason: installing a 500mm valve at Thulani Doornkop Nkululeko Street

4. Suburb(s) affected: Meadowlands and Mofolo north
Date: 01 April 2021
Time: 08:00-19:00
Impact: No water
Reason: Replacing a 500mm gate valve at meadowlands corner Forbs and Heald Street

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

7 April 2021

Suburb(s) Affected: Crown Gardens, Robertsham, Winchester Hills, Ridgeway

Street Names: Rifle range Road and Xavier Road
Date: 7 April 2021
Time: 09h00-22h00
Impact: No Water
Reason: Installation of a new outlet valve

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:

24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

25 March

Suburb(s) Affected: Ferndale
Street Names: Vine, Bond, Dover
Date: 25 March 2021
Time: 08h30-18h00
Impact: No water for duration of 7.5 hours
Reason: Tie-in new pipeline into existing pipeline
Water tanks:
1. 2 Vine Street on both sides of Dover Street
2. 2 York Street on both sides of Dover Street
3. 1 Pine Street c/o Dover

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:

24 hour Hotline: 011 688 1699/ 086 056 2874

SMS line: 076 333 5052

Email: Customer@jwater.co.za

Website: /

Elderado Park

Eldorado Park

Please note that water was open yesterday for certain areas and they have confirmed that they received water. Other parts of Eldorado Park will receive water this morning. We will advise on any developments through our social media pages.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Eldarado park and Lenasia Ext 1

  1. Eldorado Park

Please note that there is a burst pipe affecting water supply in the area. Team started working on it last night but unfortunately experienced challenges and could not complete repairs. Mobile tankers are being organized to roam affected areas and there is no estimated time of completion.

  1. Lenasia Extension 1

There is a reported burst pipe on Gemsbok street and team has been dispatched to attend to it. This will affect water supply to Lenasia ext 1, part of leansia ext 2 and Lenasia ext 11B. Time of completion is not yet established as the team is still on its way to attend. An update will be sent through once the water is off and the pipe is exposed.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:

24 hour Hotline: 011 688 1699/ 086 056 2874

SMS line: 076 333 5052

Email: Customer@jwater.co.za

Website: /