Please note that the Eikenhof pump station is in full operation. Our system is slowly recovering. Hursthill reservoirs are 50% opened. Brixton and Crosby reservoirs are fully opened while the Constantia Tower is still empty. We will keep customers updated throughout the day on our social media platforms. Apologies to all areas affected.
The Rand Water shutdown which was meant to replace the 800mm main valve and bypass valve on the cross connection of the G23 and Q2 pipelines was not successful. This is due to the faulty main isolating valve at the Eikenhof pump station that could not seal properly in order for the valves to be replaced. Please note that the tanks placed over the weekend have been refilled and more are being organised. We will keep customers informed as we get updated.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
1. Talavera
Kindly note that repairs were completed yesterday. The valves are being opened slowly to try prevent another burst. Thank you for your patience.
2. Saxonwold and surrounding
Please kindly note that we have sent a team to check onsite if all the valves were opened, we will update on our social media platforms.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Suburb(s) Affected: Linksfield
Date: 03 March 2021
Time: 08h00-22h00
Impact: No water
Reason: connection to new fire hydrants for zone separation
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Kindly note that the pipe had a lot of water in it and the team had to drain the pipe first before they could start to weld it. There is no estimated time for completion.
Areas affected will include:
• Jhb North,
• Parts of Northriding,
• Broadacres,
• Cedar Lakes,
• Cedar Creek,
• Cedar Ave West,
• Chartwell and
• Farmall
Water tanks will be placed at the following areas:
• BP Garage, Broadacres Shopping Centre – place Tanks
• Cedar Creek-Place and Fill Tanks
• Thorntree Complex In Cedar Avenue West–Place and Fill Tanks
• Spar Shopping Centre-Broadacres- Refill tanks
• Thorntree Complex In Cedar Avenue West–Place and Fill Tanks
• Spar Shopping Centre-Broadacres- Refill tanks
• Runnymead and 3rd Street-Chartwell
• Cnr. Romney Close and 3rd Street-Chartwell
• Stonefields complex- Cedar Ave West- place jojo
Suburb(s) Affected: Parkview
Date: 25 February 2020
Time: 08h00-18h00
Impact: No water
Reason: Tie in
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /