by Pfumelani Makhubele | Nov 23, 2021 | Interruptions 2021
Please note that the water restrictions imposed by Rand Water, as communicated on 27 August 2021 are still in place.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Nov 22, 2021 | Interruptions 2021
Johannesburg Water (JW) would like to thank the residents of the City of Johannesburg for their unwavering patience throughout the Rand Water planned maintenance.
The JW systems that were affected by the planned interruption have recovered and are currently supplying areas at normal capacity. The expected improvements in reservoir levels should continue during the course of today and estimated to be back to normality within the next 48 hours.
The increase in the average flow into the Rand Water Commando system has shown significant improvement and continues assisting in building capacity into the Brixton/ Hursthill/ Crosby reservoirs.
Alternative water supply is focused on the Hursthill supply zone.
Mobile water tankers are providing water in the following areas:
• Newclare
• Westbury
• Claremont
• Coronationville
• Sophiatown
• Westdene
Johannesburg Water urges customers to continue to reduce consumption as much as possible to assist with recovery of the system.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Nov 19, 2021 | Interruptions 2021
Since the commissioning of the Rand Water (RW) B 11 line, the RW Vereeniging purification works is currently running at full capacity as from yesterday. This has positively impacted on Rand Water’s Zwartkoppies system.
Zwartkoppies System:
The increased capacity into the Rand Water’s Forest Hill reservoir and Johannesburg Water’s Yeoville reservoir, has improved supply into Johannesburg Water’s Eagle Nest and Aeroton reservoirs. The improvement also allowed Johannesburg Water to start pumping into its Forest Hill and South Hills Water Towers. The Crown Gardens reservoir is unfortunately still at a critical level.
Eikenhof System:
This system is running at a reduced capacity of (1000Ml) from early this morning. This however improved to full capacity (1200Ml) from around 10:00. This allows Rand Water to build capacity into their Meredale reservoir as well as into Johannesburg Water’s Commando and Randburg/ Roodepoort systems. Rand Water’s Meredale reservoir is still at critical levels, which impacts the bulk supply into the JW Commando system ( Brixton, Crosby and Hursthill). Until we are able to sustain an average flow at 2500 kl per hour into the Commando system, the full recovery continues to be a challenge. Currently the flow into the Commando system is 1000 kl/hour. At this stage we are recovering the Crosby and Brixton systems. The Brixton tower is normalizing and the reservoir is operating at 50% capacity.
The Linden One Reservoir and Tower, Waterval Tower, Quellerina Tower, Florida North Tower and Constantia towers also still remains empty due to reduced supply from Rand Water Eikenhof system but with the full capacity supply since 10:00 will most likely improve in the later hours of today.
The reservoirs and towers in the Soweto Areas continue to be at a stable but low levels. This system is not severely compromised but is in the process of slow recovery.
Johannesburg Water is providing alternate supply to affected areas where feasible. We urge customers to reduce consumption as the systems gain capacity and recover.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Pfumelani Makhubele | Nov 19, 2021 | Interruptions 2021
Please kindly note pumps and reservoirs are slowing recovering. Residents are encouraged to use water sparingly and we plead for patience in this time. Due to improved supply, Johannesburg Water’s Hector Norris pump station continues to operate at a minimal level. This impacts the Johannesburg CBD with low pressure
The following systems have noted recovery:
• Brixton reservoir is operating at 50% capacity
• Brixton Tower is operating at improved capacity
• Yeoville reservoir is operating at normal capacity
• Aeroton reservoir and tower
Reservoirs/ Towers that are stable but at low levels:
• Majority of reservoirs and towers in Soweto area
• Helderkruin reservoir
• Northcliff reservoir
• The majority of reservoirs and towers in Roodepoort area
• reservoirs in Lenasia area
• Yeoville reservoir
• Crosby reservoir
• Aeroton reservoir and tower
• Eagle Nest reservoir
• Naturena reservoir
• Alan Manor reservoir
Reservoirs/ Tower at critical levels
• Hursthill reservoirs
• Crown Gardens reservoir
• Forest Hill Tower
• Linden reservoir and tower
• Waterval Tower
• Quellerina Tower
• Florida North Tower
• Constantia Tower
• South Hills Tower
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Pfumelani Makhubele | Nov 19, 2021 | Interruptions 2021
Please kindly note pumps and reservoirs are slowing recovering. Residents are encouraged to use water sparingly and we plead for patience in this time. Due to improved supply, Johannesburg Water’s Hector Norris pump station continues to operate at a minimal level. This impacts the Johannesburg CBD with low pressure
The following systems have noted recovery:
• Brixton reservoir is operating at 50% capacity
• Brixton Tower is operating at improved capacity
• Yeoville reservoir is operating at normal capacity
• Aeroton reservoir and tower
Reservoirs/ Towers that are stable but at low levels:
• Majority of reservoirs and towers in Soweto area
• Helderkruin reservoir
• Northcliff reservoir
• The majority of reservoirs and towers in Roodepoort area
• reservoirs in Lenasia area
• Yeoville reservoir
• Crosby reservoir
• Aeroton reservoir and tower
• Eagle Nest reservoir
• Naturena reservoir
• Alan Manor reservoir
Reservoirs/ Tower at critical levels
• Hursthill reservoirs
• Crown Gardens reservoir
• Forest Hill Tower
• Linden reservoir and tower
• Waterval Tower
• Quellerina Tower
• Florida North Tower
• Constantia Tower
• South Hills Tower
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Nov 17, 2021 | Interruptions 2021
Suburb(s) Affected: Fourways. Witkoppen. Pineslopes. Craighavon, Lonehill, Douglasdale, Beverly & Dainfern
Date: 27 November 2021
Time: 08h00-17h00
Impact: No water
Reason: Major burst
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
