Water Restrictions in the City of Johannesburg

Please note that the water restrictions imposed by Rand Water, as communicated on 27 August 2021 are still in place.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Rand water resevoirs

Rand Water reservoirs are still in recovery which impacts on supply into Hursthill reservoir. The Hursthill system is at critical low levels. Customers in the Hursthill supply zone will experience intermittent supply.

Mobile water tanks have been arranged for affected areas.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Linbro Park, Modderfontein, River Park, Alexandra and Bryanston

Suburb(s) Affected: Linbro Park, Modderfontein, River Park, Alexandra and Bryanston
Date: 23 February 2022
Time: 08h00-22h30
Impact: No water
Reason: Truck main line leaking at Skeen school (Alex East Bank)

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Rand Water reservoirs

Rand Water reservoirs are still in recovery which impacts on supply into #Hursthill reservoir. The Hursthill system is at critical low levels. Customers in the Hursthill supply zone will experience intermittent supply.
Alternate supply through mobile water tankers have been arranged for the following areas:
1. Hamilton Street at the flats in Coronationville
2. Sophiatown Flats

Johannesburg Water urges customers to reduce consumption as systems recover.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

20 February – No water in Lyndhurst and surrounding

No water in Lyndhurst and surrounding

Side road Lyndhurst
Louw Street, Corlett Gardens
Harvey rd,Rembrandt Park
CHAUCER ROAD LOMBARDY EAST
Lyndhurst Rd
Heine Road Lombardy East
King Edward, Lombardy East
Byron Road, Lombardy east.
Harvey road, Rembrandt Park
Queen Alexandra, Lombardy East.
Caron Road in Rembrandt Park
Pasteur Road, Rembrandt Park
Rocky Place, Corlett Gardens
Cross Road, Glenhazel.
Wordsworth Road, Lombardy East
Hereford street, Rembrandt park
Dante Road Rembrandt Park
Maidstone Road. Lyndhurst

19 February

[02/19, 06:27] 19 February 2022: 6:30am
JW Update – Forest Hill Tower

JW is experiencing poor supply from Rand Water at Forest Hill and unable to pump water to the tower.

Areas supplied by the tower are affected. We are in contact with Rand Water to establish the cause.

Johannesburg Water urges residents to use water sparingly during this time.
[02/19, 07:41] 19 February 2022 7h00 JW Update: City Power maintenance at Eikenhof substation affecting water supply at RW pump station:

Dear Cllrs,
Site handed over to City Power to commence with planned maintenance.

For details on affected areas refer to the Johannesburg Water media statement dated 11 February 2022.

Johannesburg Water will provide alternate water supply to affected customers during the outage.

Details on alternate water supply is advised below:

1. Westbury (Recreation Centre)

2. Westdene (Engen Garage)

3. Coronationville (Klavier Street at Old Age Home)

4. Sophiatown at the Flats

5. Brixton at Recreation center

6. Melville at Main and First Street (Shell Garage)

7. Newclare at (Cnr Dowling & Steytler)

8. Claremont at Antoinette Street

9. Claremont (Dannie Van Zyl Recreation center )

10. No 28 Riversdale Street Cnr Harmoney Street

11. Riverlea at (Recreation center)

Mobile water tankers are available in other areas.

Johannesburg Water apologises to customers for the inconvenience caused.

[02/19, 09:05] 19 February 2022: 9:00am
JW Update – Forest Hill Tower

JW has started running pumps and will be monitoring the levels as they systems starts to recover.

Johannesburg Water urges residents to use water sparingly during this time.

[02/19, 10:55] 19 February 2022 11h00 JW Update: City Power maintenance at Eikenhof substation affecting water supply at RW pump station:

Johannesburg Water is monitoring reservoir levels. Hursthill reservoir is impacted by the outage at the pump station.

Alternate water supply has been arranged for affected areas.

Johannesburg Water apologises to customers for the inconvenience caused.

[02/19, 16:26]19 February 2022 16h30 JW Update: City Power maintenance at Eikenhof substation affecting water supply at RW pump station:

Work completed. City Power working through their control room for the process to switch on power supply.

Johannesburg Water is monitoring reservoir levels.

Alternate water supply has been arranged for affected areas.

Johannesburg Water apologises to customers for the inconvenience caused.

[02/19, 19:00] 19 February 2022:JW Update: City Power maintenance at Eikenhof substation affecting water supply at RW pump station:

Rand Water has started pumping at full load. Johannesburg Water implores patience as systems starts building up.

Alternate water supply is being provided in affected areas.

Johannesburg Water apologises to customers for the inconvenience caused.

[02/20, 09:36] 20 February 2022:JW Update: City Power maintenance at Eikenhof substation affecting water supply at RW pump station.

The supply from Eikenhof pump station has increased, which is assisting with the recovery of the Commando system (Brixton/ Hursthill/ Crosby reservoirs).

Alternate water supply is focused on the Hursthill supply zone that has been negatively impacted.

Johannesburg Water urges customers to continue to reduce consumption as much as possible to assist with recovery of the system.