by l3rato | Nov 2, 2023 | Systems Updates 2023
2 November 2023 – 19:45
Sandton systems
Most reservoirs retained stability and are supplying normally. Johannesburg Water continues to monitor the Sandton systems, including the direct feeds.
Midrand Systems
Rabie Ridge reservoir and tower
The reservoir and tower maintained stability during the day, however, the level remains low. The tower is supplying the area through the bypass mode. Both supply zones may experience poor pressure. Customers are requested to use water sparingly.
Diepsloot reservoir
Water levels remained stable throughout the day. The outlet remained at 50% to retain capacity. The supply zone may experience low pressure during peak times. Customers are requested to observe the level 1 restrictions.
Linden 1 reservoir and tower
The reservoir remained stable throughout the day and is supplying normally. The tower continued to supply normally during the day, however, due to high demand and poor supply during the day, the tower is now low. Johannesburg Water is monitoring the system and the tower is expected to improve overnight.
South Hills tower
Pumping has resumed due to improved supply and the tower is currently supplying normally, however, poor pressure is expected whilst the system is recovering.
Alexander Park reservoir
The reservoir is critically low and will be throttled overnight to build capacity. Poor pressure to no water is expected in the supply zone.
by l3rato | Nov 2, 2023 | Systems Updates 2023
2 November 2023 – 19:45
Sandton systems
Most reservoirs retained stability and are supplying normally. Johannesburg Water continues to monitor the Sandton systems, including the direct feeds.
Midrand Systems
Rabie Ridge reservoir and tower
The reservoir and tower maintained stability during the day, however, the level remains low. The tower is supplying the area through the bypass mode. Both supply zones may experience poor pressure. Customers are requested to use water sparingly.
Diepsloot reservoir
Water levels remained stable throughout the day. The outlet remained at 50% to retain capacity. The supply zone may experience low pressure during peak times. Customers are requested to observe the level 1 restrictions.
Linden 1 reservoir and tower
The reservoir remained stable throughout the day and is supplying normally. The tower continued to supply normally during the day, however, due to high demand and poor supply during the day, the tower is now low. Johannesburg Water is monitoring the system and the tower is expected to improve overnight.
South Hills tower
Pumping has resumed due to improved supply and the tower is currently supplying normally, however, poor pressure is expected whilst the system is recovering.
Alexander Park reservoir
The reservoir is critically low and will be throttled overnight to build capacity. Poor pressure to no water is expected in the supply zone.
Berea reservoir
Continues to be stable and is supplying normally.
Commando System
• Brixton reservoir: Remains critically low due to poor supply. It is currently throttled at 50% to retain capacity. Poor pressure to no water is expected in the supply zone.
• Brixton tower: Critically low and continues to be pumped at half capacity due to low reservoir levels.
• Hursthill 1 and 2 reservoirs: Both reservoirs are critically low due to poor inflows. Poor pressure to no water is expected in the supply zone.
• Crosby reservoir: Supplying on bypass mode due to maintenance. Poor pressure to no water is expected in the supply zone.
The outlets to the following reservoirs will be throttled to 90% overnight to preserve water and build capacity:
• Brixton
• Hursthill 1 and 2
• Rabie Ridge
• Diepsloot
• Chiawelo
• Glenvista
• Berea
• Alexander Park
Customers supplied by the abovementioned reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged for the affected areas.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months.
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Nov 2, 2023 | Systems Updates 2023
2 November 2023 – 10:30
Sandton systems
All reservoirs retained stability overnight and are supplying normally. The Illovo reservoir outlet is open to 50%. However, Johannesburg Water will monitor the Sandton systems due to decreased supply into the direct feeds. Click here for the list of suburbs supplied by the Linbro Park and Marlboro direct feeds.
Commando System
• Brixton reservoir: Enjoyed some gains overnight due to mitigation strategy of throttling. The outlet currently throttled to 50% to retain capacity. Poor pressure to no water is expected in the supply zone.
• Brixton tower: Critically low and pumping continues at half capacity due to low reservoir levels.
• Hursthill 1 and 2 reservoirs: Both reservoirs made improvements overnight, however, they remain lower than desired levels due to poor inflows. Poor pressure to no water is expected in the supply zone. The outlet is throttled to 50% to retain capacity.
• Crosby reservoir: Due to maintenance, the reservoir is supplying in bypass mode. Low pressure to no water is anticipated in the supply zone.
South Hills tower
The tower’s pumping has stopped due to the unstable incoming supply. Regular pumping will only resume once incoming improves. The tower is currently supplying through bypass mode. Low pressure to no water is expected.
Midrand Systems (Rabie Ridge and Diepsloot)
Rabie Ridge reservoir and tower
The reservoir maintained stability overnight due to the daily throttling, however, the level remains low. Both tower and reservoir outlets are opened at 30% to retain capacity. The tower is supplying the area through bypass mode. Both supply zones may experience poor pressure.
Diepsloot reservoir
Water levels remained stable overnight because of the mitigation strategy of throttling. The outlet will be opened at 50% today to retain capacity. The supply zone may experience low pressure.
Linden 1 reservoir and tower
The reservoir remained stable overnight and continues to supply normally. The tower improved overnight and is supplying normally. Johannesburg Water will monitor the system during the day.
Waterval and Quellerina towers
Pumping resumed on Wednesday night after the power was restored in the area. Both towers are supplying normally.
Alexander Park reservoir
Although the reservoir levels are low, the system is supplying normally. Johannesburg Water will monitor the system throughout the day.
Berea reservoir
Levels improved overnight due to the mitigation strategy of throttling, and it is supplying normally.
Alternative water supply has been arranged for the affected areas.
Residents are requested to observe level-1 water restrictions which are implemented
from 1 September to 31 March. These restrictions prohibit the use of hosepipes to
water gardens, wash cars, clean driveways, as well as fill up swimming pools and
water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
This is to ensure that systems are kept stable throughout the coming months. We urge
residents to report any form of vandalism and theft of water infrastructure to 0800 00
25 87.
Ends
by l3rato | Nov 1, 2023 | Systems Updates 2023
1 November 2023 – 17:15
Sandton systems
Most reservoirs retained stability throughout the day and are supplying normally. The Illovo reservoir has been reconfigured to boost supply, and the outlet is opened at 50% to retain capacity. Johannesburg Water continues to monitor the Sandton systems, including the direct feeds.
Midrand Systems
Rabie Ridge reservoir and tower
The reservoir maintained stability during the day due to throttling done at night, however, the level remains low. Both tower and reservoir outlets are opened at 30% to retain capacity. The tower is supplying the area through bypass mode. Both supply zones may experience poor pressure.
Diepsloot reservoir
Water levels remained stable throughout the day because of the throttling done at night. The outlet will be opened at 50% today to retain capacity. The supply zone may experience low pressure.
Linden 1 reservoir and tower
The reservoir remained stable throughout the day and is supplying normally. The tower was supplying normally throughout the day, however, due to high demand and poor supply pressure during the day, the tower is now empty. Johannesburg Water will monitor the system and the tower is expected to improve overnight.
Waterval and Quellerina towers
Both towers are empty due to current power outage in the area. Pumping will resume as soon as power is restored. Both supply zones will have no water.
South Hills tower
The tower’s pumping has stopped due to the unstable incoming supply. Regular pumping will only resume once incoming improves. The tower is currently supplying through bypass mode. Low pressure to no water is expected.
Alexander Park reservoir
The reservoir is supplying normally and will be throttled overnight to build capacity.
Berea reservoir
Supplying normally after water levels improved overnight due to the mitigation strategy of throttling. Continued to be stable throughout the day and is supplying normally.
Yeoville pump station
Pumping resumed today after power was restored in central Johannesburg. The pump station is supplying normally.
Eagles Nest reservoir
Levels improved overnight and maintained stability throughout the day. Reservoir is supplying normally.
Commando System
• Brixton reservoir: Remains critically low due to poor supply. It is currently throttled to 50% to retain capacity. Poor pressure to no water is expected in the supply zone.
• Brixton tower: Critically low and pumping is ongoing at half capacity due to low reservoir levels.
• Hursthill 1 and 2 reservoirs: Both reservoirs are critically low due to poor inflows. Poor pressure to no water is expected in the supply zone.
• Crosby reservoir: Supplying on bypass mode due to maintenance. Poor pressure to no water is expected in the supply zone.
The outlets to the following reservoirs will be throttled to 90% overnight to preserve water and build capacity:
• Brixton
• Hursthill 1 and 2
• Rabie Ridge
• Diepsloot
• Chiawelo
• Glenvista
• Berea
• Alexander Park
Customers supplied by the abovementioned reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged for the affected areas.
Residents are requested to observe level-1 water restrictions which are implemented
from 1 September to 31 March. These restrictions prohibit the use of hosepipes to
water gardens, wash cars, clean driveways, as well as fill up swimming pools and
water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
This is to ensure that systems are kept stable throughout the coming months. We urge
residents to report any form of vandalism and theft of water infrastructure to 0800 00
25 87.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Sep 25, 2023 | Systems Updates 2023
25 September 2023 – 19:00
Customer Notice
Johannesburg Water systems: evening update
Johannesburg Water systems are steadily recovering following a major burst that occurred along the supply line between Rand Water’s Zuikerbosch Water Purification Plant and the Palmiet Pumping Station on Sunday, 24 September at around 14:00. The pipe was successfully repaired at 21:00 on Sunday. Regrettably, this incident further delayed the gains that the Johannesburg Water systems had made following the interruptions caused by the two power trips that occurred at Zuikerbosch last week. Pumping has resumed and systems are gradually improving. Johannesburg Water is monitoring the situation.
The below systems are affected:
South Hills tower
Empty due to no supply. No water is expected in the supply zone. Pumping will resume as soon as supply improves.
Commando System
- Brixton reservoir: Remains critically low due to poor supply and high demand. Outlet will be throttled to 80% overnight to build capacity. Poor pressure may be experienced in high-lying areas.
- Brixton tower: Improved and supplying normally, however, it will be affected by the reservoir levels.
- Hursthill 1 reservoir: Despite attempts to augment the supply, the reservoir remains critically low to empty. The supply zone will have low pressure to no water.
- Hursthill 2 reservoir: Critically low due to high demand and poor supply. Poor pressure may be experienced in high-lying areas. Outlet will be closed overnight to build capacity.
- Crosby reservoir: Remains low. Poor pressure should be expected in certain parts of the supply zone due to high demand on the system.
Crown Gardens reservoir
Remains low. Poor pressure to no water may be experienced in certain areas of the supply zone. Reservoir outlet will be further restricted to 80% overnight to build capacity.
Crown Gardens towers
Supplying normally, however, customers are requested to use water sparingly.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low pressure to no water.
Naturena reservoir
Reservoir level has improved but remain low due to high demand and poor supply. Customers are requested to reduce consumption to regain capacity.
Alexander Park reservoir
Critically low due to poor supply and airlocks on the system. Technicians are working on flushing the networks. Johannesburg Water is monitoring the situation.
Berea reservoir
Critically low and on bypass mode. Low pressure to no water is expected in the supply zone.
Linden 1 reservoir and tower
Reservoir remains critically low due to high demand and poor supply. Low pressure should be expected in high-lying areas of the supply zone. The tower is supplying normally. However, customers are requested to use water sparingly as the system is strained.
Helderkruin reservoir and tower
Reservoir remains critically low due to high demand and poor supply. Low pressure will be expected in high-lying areas of the supply zone. The tower is supplying normally. However, it will be affected by the reservoir level, therefore, customers are requested to use water sparingly.
Sandton reservoirs and direct feeds
The following reservoirs and towers have been directly impacted by the major burst that occurred along the supply line between Rand Water’s Zuikerbosch Water Purification Plant and the Palmiet Pumping Station:
- Linbro Park reservoir
- Marlboro reservoir
- Morningside reservoir
- Bryanston reservoir and Bryanston tower
Illovo reservoir is currently low but supplying normally. However, demand remains high and may affect the capacity, therefore, customers are requested to use water sparingly.
Illovo tower is currently supplying normally. However, demand remains high, therefore, customers are requested to reduce consumption.
Linksfield reservoir has improved and is supplying normally; however, it remains critically low. Demand is high and may affect the capacity, therefore, customers are requested to use water sparingly.
Midrand systems update
Grand Central reservoir
Reservoir level is critically low and supplying normally, while consumption remains high. Johannesburg Water is monitoring the situation.
Grand Central tower
Tower is empty due to reservoir’s low level and no water is expected in the supply zone. Johannesburg Water is monitoring the situation.
Erand reservoir 1 and 2
Both reservoirs have slightly improved but remain critically low due to high demand and poor supply. Low pressure to no water is expected in high-lying areas of the supply zone. Johannesburg Water is monitoring the situation.
Erand tower
Tower is on bypass mode. Low pressure may still be experienced while the system recovers. Johannesburg Water is monitoring the situation.
President Park reservoir and tower
Reservoir improved but remains low due to poor supply and high demand. Low pressure to no water is expected in the supply zone. The tower remains empty and on bypass mode. Low pressure to no water is expected in the supply zone. Johannesburg Water is monitoring the situation.
Alternative water supply has been arranged for the affected customers and will be placed at strategic locations.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
For more information and logging calls:
Twitter: @JHBWater / Facebook: Johannesburg Water
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201
Email: customerserviceemails@jwater.co.za
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Sep 22, 2023 | Systems Updates 2023
22 September 2023 – 17:45
Customer Notice
Johannesburg Water systems: afternoon update
South Hills tower
Tower is empty due to no supply. No water is expected in the supply zone. Pumping will resume as soon as supply improves.
Commando System
- Brixton reservoir: Critically low due to low supply. Outlet is opened at 50%. Low pressure is expected in the supply zone.
- Brixton tower: Low but supplying normally. Pumping has resumed and system is recovering.
- Hursthill 1 reservoir: Despite attempts to augment the supply, the reservoir remains critically low to empty. The supply zone will have low pressure to no water.
- Hursthill 2 reservoir: Critically low due to poor supply. Poor pressure to no water is expected in high-lying areas.
- Crosby reservoir: Critically low due to erratic supply and high demand. Poor pressure to no water is expected in parts of the supply zone.
Crown Gardens reservoir
The reservoir levels are critically low due to poor supply, and the outlet is opened at 50%. Poor pressure to no water should be expected in certain areas of the reservoir zone.
Crown Gardens towers
Both towers are empty. No water expected in the supply zone. Pumping will resume as soon as the reservoir levels improve.
Eagles Nest reservoir
Remains critically low due to poor supply. Customers in this supply zone should expect low pressure to no water.
Naturena reservoir
Reservoir is critically low due to high demand and poor supply. Supplying normally, however, Johannesburg Water is monitoring the levels. Customers are requested to reduce consumption to regain capacity.
Alexander Park reservoir
Critically low due to poor supply and high demand. Poor pressure to no water is expected in high-lying areas.
Berea reservoir
Critically low and on bypass mode. Low pressure to no water expected in the supply zone.
Linden 1 reservoir and tower
Reservoir is critically low due to high demand and poor supply. Low pressure expected in the supply zone. The tower has improved overnight, but demand remains high.
Helderkruin reservoir and tower
Both the reservoir and tower are critically low due to poor supply. Low pressure is expected in the tower zone. Pumping will resume as soon as the reservoir levels improve.
Sandton reservoirs and direct feeds
The following reservoirs and towers have improved slightly; however, they remain low:
- Linbro Park
- Marlboro
- Morningside
- Bryanston reservoir and Bryanston tower
Illovo reservoir is critically low, and poor pressure to no water is expected in the supply zone. Illovo tower is empty, and no water is expected in the supply zone. Pumping will resume once the reservoir levels improve.
Linksfield reservoir
Critically low due to poor supply. Low pressure is expected in the supply zone. Johannesburg Water is monitoring the situation.
Midrand systems
Grand Central reservoir
The reservoir is critically low but supplying normally.
Grand Central tower
Tower is low but supplying normally. Johannesburg Water is monitoring the system.
Errand reservoir 1 and 2
Both reservoirs are critically low. Poor pressure to no water is expected in the supply zone.
Errand tower
Tower is empty, and on bypass mode. Poor pressure to no water is expected in the supply zone. Johannesburg Water is monitoring the system closely.
President Park reservoir and tower
Critically low due to poor supply. Low pressure to no water is expected in the supply zone. The tower is empty and on bypass mode. Low pressure to no water is expected in the supply zone.
Alternative water supply has been arranged for the affected customers and will be placed at strategic locations.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
For more information and logging calls:
Twitter: @JHBWater / Facebook: Johannesburg Water
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201
Email: customerserviceemails@jwater.co.za
Ends
Issued by Johannesburg Water Communication and Marketing
