22 September 2023 – 17:45
Customer Notice
Johannesburg Water systems: afternoon update
South Hills tower
Tower is empty due to no supply. No water is expected in the supply zone. Pumping will resume as soon as supply improves.
Commando System
- Brixton reservoir: Critically low due to low supply. Outlet is opened at 50%. Low pressure is expected in the supply zone.
- Brixton tower: Low but supplying normally. Pumping has resumed and system is recovering.
- Hursthill 1 reservoir: Despite attempts to augment the supply, the reservoir remains critically low to empty. The supply zone will have low pressure to no water.
- Hursthill 2 reservoir: Critically low due to poor supply. Poor pressure to no water is expected in high-lying areas.
- Crosby reservoir: Critically low due to erratic supply and high demand. Poor pressure to no water is expected in parts of the supply zone.
Crown Gardens reservoir
The reservoir levels are critically low due to poor supply, and the outlet is opened at 50%. Poor pressure to no water should be expected in certain areas of the reservoir zone.
Crown Gardens towers
Both towers are empty. No water expected in the supply zone. Pumping will resume as soon as the reservoir levels improve.
Eagles Nest reservoir
Remains critically low due to poor supply. Customers in this supply zone should expect low pressure to no water.
Naturena reservoir
Reservoir is critically low due to high demand and poor supply. Supplying normally, however, Johannesburg Water is monitoring the levels. Customers are requested to reduce consumption to regain capacity.
Alexander Park reservoir
Critically low due to poor supply and high demand. Poor pressure to no water is expected in high-lying areas.
Berea reservoir
Critically low and on bypass mode. Low pressure to no water expected in the supply zone.
Linden 1 reservoir and tower
Reservoir is critically low due to high demand and poor supply. Low pressure expected in the supply zone. The tower has improved overnight, but demand remains high.
Helderkruin reservoir and tower
Both the reservoir and tower are critically low due to poor supply. Low pressure is expected in the tower zone. Pumping will resume as soon as the reservoir levels improve.
Sandton reservoirs and direct feeds
The following reservoirs and towers have improved slightly; however, they remain low:
- Linbro Park
- Marlboro
- Morningside
- Bryanston reservoir and Bryanston tower
Illovo reservoir is critically low, and poor pressure to no water is expected in the supply zone. Illovo tower is empty, and no water is expected in the supply zone. Pumping will resume once the reservoir levels improve.
Linksfield reservoir
Critically low due to poor supply. Low pressure is expected in the supply zone. Johannesburg Water is monitoring the situation.
Midrand systems
Grand Central reservoir
The reservoir is critically low but supplying normally.
Grand Central tower
Tower is low but supplying normally. Johannesburg Water is monitoring the system.
Errand reservoir 1 and 2
Both reservoirs are critically low. Poor pressure to no water is expected in the supply zone.
Errand tower
Tower is empty, and on bypass mode. Poor pressure to no water is expected in the supply zone. Johannesburg Water is monitoring the system closely.
President Park reservoir and tower
Critically low due to poor supply. Low pressure to no water is expected in the supply zone. The tower is empty and on bypass mode. Low pressure to no water is expected in the supply zone.
Alternative water supply has been arranged for the affected customers and will be placed at strategic locations.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
For more information and logging calls:
Twitter: @JHBWater / Facebook: Johannesburg Water
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201
Email: customerserviceemails@jwater.co.za
Ends
Issued by Johannesburg Water Communication and Marketing