14 September 2023 – 10:30
Customer Notice
Johannesburg Water systems – morning update
South Hills tower
Despite interventions to augment the supply, there is still no supply pressure on site for pumping. No water is expected in the supply zone. Johannesburg Water is monitoring the tower, and pumping will resume as soon as there is supply.
Commando System
• Brixton reservoir: Slight improvement overnight but remains low. Outlet open at 50%; normal supply pressure is expected in the supply zone, but poor pressure may be experienced during peak demand.
• Brixton tower: Empty due to Brixton Res low level. Pumping is estimated to resume at 14:00, to allow the recovery of the reservoir.
• Hursthill 1 reservoir: Critically low, despite attempts to augment the supply. Low pressure to no water is expected in the supply zone. Customers in low-lying areas are urged to reduce consumption to help build capacity.
• Hursthill 2 reservoir: Remains low due to high demand. Poor pressure is expected in high-lying areas.
• Crosby reservoir: Remains low but stable due to high demand. Poor pressure to no water is expected in certain areas of the supply zone.
• Parktown reservoir 2: Despite a slight improvement overnight, demand remains high and will affect capacity. Johannesburg Water is monitoring the situation and requesting that customers reduce consumption.
Naturena reservoir
The reservoir has improved overnight and is supplying normally. Customers are requested to continue using water sparingly.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure. Customers are requested to reduce consumption to help build capacity.
Jabulani reservoir
Critical low due to high demand. Poor pressure is expected in certain areas of the supply zone. Customers are requested to reduce consumption to assist in building capacity.
Alternative water supply continues to be provided through mobile trucks deployed at various key points within the affected areas, including Rahima Moosa Mother and Child Hospital.

Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing