15 September 2023 – 11:45
Customer Notice
Johannesburg Water systems: morning update
South Hills tower
Critically low, however, pumping resumed on Friday morning, 15 September. Low pressure to no water is expected in high-lying areas as the system is still recovering.
Commando System
• Brixton reservoir: Critically low due to high demand, and the outlet remains 50% open. Poor pressure to no water is expected in high-lying areas.
• Brixton tower: Supply normally, however, it will be affected by the Brixton reservoir levels.
• Hursthill 1 reservoir: Despite attempts to augment the supply, the reservoir remains critically low. Low pressure to no water is expected in the supply zone. Customers in low-lying areas are urged to reduce consumption to help build capacity.
• Hursthill 2 reservoir: Remains low due to high demand. Poor pressure is expected in high-lying areas.
• Crosby reservoir: Water levels are low due to high demand. Poor pressure to no water is expected in certain areas of the supply zone.
Parktown reservoir 2
Slight improvement overnight, but critically low due to high demand. Low pressure is expected in high-lying areas.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure. Customers are requested to reduce consumption to help build capacity.
Jabulani reservoir
Critically low due to high demand. Poor pressure is expected in certain areas of the supply zone. Customers are requested to reduce consumption to assist in building capacity.
Dunkeld reservoir
The reservoir is in bypass mode due to low levels at Parktown reservoir 2. Customers in high-lying areas should expect poor water pressure.

Alternative water supply continues to be provided through mobile trucks deployed at various key points within the affected areas, including Rahima Moosa Mother and Child Hospital.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing