Rand Water restrictions
City of Johannesburg residents are urged to reduce their water consumption patterns as water usage has increased at an alarming rate and this is of serious concern given the recent heat wave we have been experiencing. Johannesburg Water has begun throttling reservoirs between at the rate of 20% to 40% in line with restrictions imposed by Rand Water. Another heat wave is predicted this coming weekend and we need all hands on deck to ensure that we reduce consumption in order to protect the infrastructure. The restrictions have impacted lot of Johannesburg Water reservoirs capacity across the City of Johannesburg as demand increases daily.

The following reservoirs are running low and have been closed to build capacity:
1. Ennerdale reservoir 1 & 2
2. Hurst Hill reservoir 2
3. President Park reservoir
4. Rabie Ridge reservoir and tower

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /