19 July 2024 – 13:15
Customer Notice
Update on phase two of Rand Water’s Palmiet Maintenance and recovery of South Hills tower and Alexander Park
South Hills Tower is supplied from Rand Water’s Klipriviesburg Reservoir. The bulk supplier’s reservoir needs a minimum level of 25% to achieve adequate pumping for the South Hills Tower.
Currently, the bulk supplier’s reservoir is low (around 11%), due to high demand and recovery of the Palmiet system. The same reservoir supplies both the City of Johannesburg (CoJ) and of City of Ekurhuleni (CoE).
The reason why Alexander Park had water this morning and there was pumping at South Hills yesterday, was because the system had an airlock towards Ekurhuleni and as result of that, the reservoir increased the level to 25%. Once the airlock was cleared the reservoir then dropped the level, which is normal.
The system will take a few days to recover as this shutdown was affecting CoJ, CoE and the City of Tshwane. There are a lot of systems in these three metros that were empty and the Kliprivierberg reservoir will start improving as those systems get stabilised.
JW closed the Sandton supply overnight to boost the capacity of the Palmiet system.
There is currently no estimated time of restoration at this stage, however Rand Water and Johannesburg Water teams are working on possible interventions to achieve equitable distribution of available capacity, while managing the demand.
Further updates will be provided as the system improves.
Ends
Issued by Johannesburg Water Communication and Marketing.