13 September 2024 – 12:45
Customer Notice
Parktown 2 Reservoir constrained
The Parktown 2 Reservoir is currently constrained due to demand exceeding available supply. The burst pipe in the Houghton area has also affected the capacity of the reservoir.
Because Parktown 2 Reservoir supplies the Dunkeld Reservoir, the inlet to the Dunkeld Reservoir has since been closed to boost capacity at Parktown 2 Reservoir. As a result, customers fed by Parktown 2 Reservoir will have poor pressure to no water supply, especially in high-lying areas. While those supplied from Dunkeld Reservoir may experience poor pressure when the reservoir levels begin to decline.
There is no estimated time for restoration at this stage, but improvements are expected over the weekend.
Johannesburg Water will closely monitor and make necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when it becomes necessary.
Click here to see the areas supplied by the Parktown 2 and Dunkeld reservoirs.
Ends
Issued by: Johannesburg Water Communication and Marketing.