8 April 2025 – 15:45
Media Release
Theft and vandalism of water infrastructure in Johannesburg is crippling effective service delivery
Johannesburg Water is facing significant challenges due to the ongoing theft and vandalism of vital water infrastructure, which is severely hampering the delivery of essential services to communities. Critical assets like pipes, pumps, and manholes are frequently targeted, disrupting and hindering reliable water supply and sanitation services for residents and businesses.
“These acts of vandalism not only compromise service delivery but also pose a grave danger to public safety. Tragically, missing manhole covers have led to the loss of lives, with families mourning loved ones who have fallen victim to these hazards. This senseless destruction is costing both lives and livelihoods, and urgent action is required to address the issue,” says Mzakhe Mtshweni, Johannesburg Water’s General Manager: Operations.
Additionally, external factors such as consumer behaviour and social awareness play a significant role. For instance, public ignorance or misuse of infrastructure often leads to its abuse and vandalism, further impacting Johannesburg Water’s operations and finances. On average, the Entity spends about R20 000 per day on a jetting machine to clear a blocked sewer line where people have disposed of foreign objects in the system.
Nevertheless, mitigations are in place and some in the process of being implemented to prevent infrastructure theft and vandalism.
Johannesburg Water will enhance security measures at high-risk areas by implementing physical and electronic protection systems. These efforts include crime deterrence through improved lighting, real and dummy CCTV cameras, and collaboration with the Johannesburg Metro Police Department for rapid response.
In addition, the Entity will roll out smart manhole covers with sensors at strategic locations. These covers will be monitored 24/7, allowing for immediate response if tampered with, either preventing theft or enabling quick replacement.
“The ongoing theft and vandalism of Johannesburg’s water infrastructure is crippling service delivery and putting lives at risk. Johannesburg Water is tackling these issues by enhancing security, raising public awareness, and working with law enforcement. With investments in infrastructure upgrades and smart technologies, the Entity is focused on restoring reliable services and protecting its assets.
“However, lasting change will require collective action from both the community and authorities to prevent further damage and ensure the continued delivery of safe and sustainable water services,” concludes Mtshweni.
Ends
Issued by: Johannesburg Water Communication and Marketing.