Final Verification of smart water meters at Cosmo City

Final Verification of smart water meters at Cosmo City

Final Verification of smart water meters at Cosmo City

18 September 2019

Media Statement

Residents of Cosmo City are advised that the Joburg Water teams will be conducting final verification and quality check of all smart metres that have  already been installed, 5000 meters have already been installed in the area and 4200 have already been verified

During this coming weekend (21-22 September 2019)  residents whose meters have not been verified are requested to provide access to their properties for the process to be completed. In addition to verification, the contractor will also be fixing leaks on the meters and customers can call the contractor on 067 403 6278 for assistance if they have leaking metres only.

Johannesburg Water also advises residents of Cosmo City that the activation of the smart meters will happen on 01 October 2019, once a metre is activated the household will receive 2kilolitre of water once-off and thereafter customers should by credit from any of the following vending  points:

  • Bismillah Supermarket Cosmo City – Cnr Sierra Leone & Central Africa Street,
  • Cosmo City Central Africa Shop – C935 Central African Road, Cosmo City
  • King Supermarket Cosmo City – 4272 Brazil And Equador Street,
  • Cosmo City Mauritania Supermarket – 1838 Mauritania Street, Cosmo City
  • Mum Supermarket 2 – 4391 South Africa Drive, Cosmo City
  • Tawakal shop Cosmo City – 4141 Liberia & Brazil Street , Cosmo City
  • Viva Shop – 4720 Bolivia Street, Cosmo City
  • Pick n Pay – Shop No. 62, Cosmo Mall, Malibongwe Dr, Cosmo City, Johannesburg

Residents are invited to attend a public meeting with Joburg Water on 28 September 2019 at 10am at the Cosmo City Multipurpose centre where all outstanding queries will be addressed.

All technical queries can also be directed to the site camp Manager on 067 403 6278.

Ends

For media enquiries:
Mr Isaac Dhludhlu

Manager: Marketing and Communications
T: +27 (0) 11 688 1577
M: +27 (0) 72 638 5346
E: Isaac.dhludhlu@jwater.co.za

Veld fire affects electricity supply to pumping stations

Veld fire affects electricity supply to pumping stations

Veld fire affects electricity supply to pumping stations

Media Statement
19 September 2019

A veld fire was experienced last night – Wednesday: 18 September 2019; as a result the, ESKOM’s Snowden Substation was negatively impacted. The substation supplies 88kV power to Rand Water’s Zuikerbosch Treatment Plant and the Lethabo Pumping Station. This meant that both of Rand Water’s main treatment plants were not able to treat and pump water to the
reservoirs.

As a result the following Johannesburg Water systems were affected:
1. South Hill Tower : Linmeyer, Rosana and South hills
2. Ennerdale Res : Ennerdale, Lawley, Finetown
3. HurstHill Reservoirs: Westbury, Hurst Hill, Albertville, Montclare, Northcliff, Parktown, Greenside
1. Yeoville Reservoir: Linksfield, Kensington, Doornfontein, Jeppestown
4. Brixton Reservoir: Mayfair, Pageview, Coronationville, Auckland Park, Johannesburg CBD
5. Linksfield Reservoir: Linksfield, Kensington, Doornfontein, Jeppestown
6. Linbro Park Reservoir: Frankenwald, Alexandra, Linbro Park, Modderfontein
7. Alexander Park Reservoir: Heriotdale, Cleveland, Benrose, Wychwood
8. Eagles Nest : Southgate, Meredale, Eikenhof, Mondeor, Naturena

Customers are urged to please use water sparingly while we restore the system to normality. Please kindly refrain from using drinking water for gardening, washing of cars and cleaning hard surfaces, filling up of swimming pools as this will shorten the recovery time of reservoirs. Areas which are severely affected will be serviced via mobile water tankers.

For regular updates please follow our social media platforms:
Twitter: @Jhbwater
Facebook: Johannesburg Water
For media enquiries: Cllr Nico de Jager
MMC: Environment and Infrastructure Services Department

www.johannesburgwater.co.za
City of Johannesburg
Johannesburg Water SOC Ltd
17 Harrison Street
Johannesburg

Johannesburg Water
PO Box 61542
Marshalltown
2107

Tel +27(0) 11 688 1400
Fax +27(0) 11 688 1528

Directors:
Ms Getty Simelane (Chairperson), Mr Ntshavheni Mukwevho (Managing Director), Mr Johan Koekemoer (Financial Director), Ms Khanyisa Mdutshane, Mr Brandon Furstenburg, Ms Azwiedziswi Tshivhunge, Professor Bhekisipho Twala, Ms Dimakatso Sebotsa, Mr Ryan Mudliar, Mr Marco van Dijk, Dr Jack Maduna and Mr Sipho Sibiya (Company Secretary)
Johannesburg Water SOC Ltd
Registration Number: 2000/029271/30

M : 083 899 2127
E : NicoDe@joburg.org.za
Mr Isaac Dhludhlu
Manager: Marketing and Communications
T: +27 (0) 11 688 1577
M: +27 (0) 72 638 5346
E: Isaac.dhludhlu@jwater.co.za

Credit Control Process

Credit Control Process

Credit Control Process

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Credit Control Process5.68 MB84011-09-2019 DownloadPreview

Logging a query is not equal to non payment of municipal services

Logging a query is not equal to non payment of municipal services

LOGGING A QUERY IS NOT EQUAL TO NON-PAYMENT OF MUNICIPAL SERVICES

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Fault Logging614.70 KB146810-09-2019 DownloadPreview

Everything you need to know about DISCONNECTIONS

Everything you need to know about DISCONNECTIONS

Everything you need to know about DISCONNECTIONS

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Disconnections1.43 MB176109-09-2019 DownloadPreview