Lenasia high Level and Lenasia Hospital Hills Reservoirs

We are experiencing high water demand from Lenasia high level & Lenasia Hospital Hill Reservoirs supply areas. We will be closing the reservoirs between 13H00 & 17H00 to build capacity. Affected areas: Zakariyya Park, Vlakfontein, Lehae, Lenasia South, Migson Manor and Finetown.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Major burst pipe at Long road and 1st street, Greymont

Water will be isolated and team will need to excavate the site to expose the damaged main this morning. Affected areas: Greymont, Montgomery Park and Roosevelt Park. No ETC at this stage.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Infrastructure Update: Rand Water Suikerbosch purification plant

Infrastructure Update: Rand Water Suikerbosch purification plant

On Thursday 10 March 2022 Rand Water Suikerbosch purification plant tripped, this negatively impacted on their Palmiet pumping system that feeds their Meyers Hill Reservoir, which supplies the Johannesburg Water South Hills tower. It was reported that pumps were back to their normal operation in the afternoon of the 10th. Rand Water reported on Friday 11 March at 6h30 AM that the plant tripped again which negatively affected their Palmiet pumping system that feeds their Klipriviersberg and Meyers Hill Reservoirs.
The impact has led to a wide spread water interruption into Johannesburg Water’s South Hills Tower, Alexander Reservoir and Linksfield Reservoir. Johannesburg Water endeavors to supply affected areas with mobile tankers as systems recover.
We wish to apologise to customers for the inconvenience caused and an updated list of tankers will be communicated through our social media platforms.

Affected areas by South Hills Tower:
• Bezvalley
• Jeppestown
• Kensignton
• Linmeyer
• Malvern
• South Hills
• Oakdene
• Risana
• Rosettenvile
• Tulisa Park

Affected areas Linksfield Reservoir:
• Sandringham
• Dunhill
• Fairmount Ridge
• Glenhazel
• Linksfields
• Orange Groove
• Sydenham
• Raedene Estate
• Rouxville
• Parts of Bramley
• Parts of Kew
• Gresswold
• Waverly
• Oakland
• Orchards
• Maryvale
• The Gardens
• Hawkins Estate
• Highlands North
• Savoy Estate
• Melrose

The entity urges residents in the Sandton, Midrand and Diepsloot areas to use water sparingly as their services might be impacted.

Enquiries:
Puleng Mopeli – 071 608 6396

-ENDS-

Suikerbosch purification plant

Pumps at the Rand Water Suikerbosch purification plant tripped this morning. This affected pumping into their Palmiet pump station. The Rand Water Klipriviersberg & Meyershill Reservoirs are still critically low, impacting supply to the South and East of Johannesburg. Currently both Alexander Park and Linksfield Reservoirs are affected. We urge residents to reduce consumption at this time.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Suikerbosch purification plant

Please note that there was a failure at Suikerbosch purification plant, which negatively affected the Palmiet pumping system & their Klipriviersberg reservoir. Water services were interrupted in the South of Joburg, Sandton, Greater Midrand and Diepsloot areas. The purification plant is back to normal operation. South Hills tower, Klipriviersberg & Meyershill reservoirs are negatively impacted. Alternative supply through tankers has been arranged and locations will be communicated soonest.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za