Rand Water Power Outage

Rand Water experienced a power outage affecting Eikenhof pumpstation as well as the Crosby pumpstation. This is impacting on water supply to the Crosby/ Brixton and Hurst Hill reservoirs. Areas are currently experiencing intermittent water pressure to no water supply.

Alternative supply through mobile tankers are currently being arranged for customers in affected areas.

Residents are urged to use water sparingly, as Technicians work on restarting the pumps.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Water Restrictions in the City of Johannesburg

Please note that the water restrictions imposed by Rand Water, as communicated on 27 August 2021 are still in place.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Rand water resevoirs

Rand Water reservoirs are still in recovery which impacts on supply into Hursthill reservoir. The Hursthill system is at critical low levels. Customers in the Hursthill supply zone will experience intermittent supply.

Mobile water tanks have been arranged for affected areas.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Linbro Park, Modderfontein, River Park, Alexandra and Bryanston

Suburb(s) Affected: Linbro Park, Modderfontein, River Park, Alexandra and Bryanston
Date: 23 February 2022
Time: 08h00-22h30
Impact: No water
Reason: Truck main line leaking at Skeen school (Alex East Bank)

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Rand Water reservoirs

Rand Water reservoirs are still in recovery which impacts on supply into #Hursthill reservoir. The Hursthill system is at critical low levels. Customers in the Hursthill supply zone will experience intermittent supply.
Alternate supply through mobile water tankers have been arranged for the following areas:
1. Hamilton Street at the flats in Coronationville
2. Sophiatown Flats

Johannesburg Water urges customers to reduce consumption as systems recover.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za