Msawawa settlement

Kindly note that Johannesburg Water teams have investigated and confirmed a reoccurrence of the burst pipe in the veld. The team is currently attending to repairs. Alternate water supply is being arranged for affected streets. We apologise to customers for the inconvenience caused.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:

24 hour Hotline: 011 688 1699/ 086 056 2874

SMS line: 076 333 5052

Email: Customer@jwater.co.za

Johannesburg Water Update: Hursthill

06 February 2022

Johannesburg Water Update: Hursthill.

City Power experienced a trip at their Orlando substation which subsequently affected Rand Water Eikenhoff pump station.

This has resulted in reduced pumping and has affected JW’s Hurst Hill zone. Residents may experience intermittent flow to no water in the area, however there’s already an improvement in the increase of flow to the Hurst Hill reservoir.

Johannesburg Water urges residents to continue using water sparingly.

Reoccuring major burst near Msawawa settlement

5 February 2022 JW Update: Reoccuring major burst near Msawawa settlement:
Water has been isolated. Repairs have commenced.

Affected areas include parts of Chartwell, Farmall, Broadacres and Kya Sands.

Estimated time for completion is midnight.

JW Update: Burst notification:

Johannesburg Water is aware of bursts in:

*Boskruin Outage*
Boschkop road

*Northriding AH*
Spionkop Ave and Valley Road

* Cladon rd, Chartwell

* Near Msawawa settlement

Johannesburg Water apologises to customers for the inconvenience.

UPDATE: 6 February 2022 JW Update:

1. Major burst Cladon rd Chartwell: Repairs are completed.

2. Reoccuring major burst near Msawawa settlement:
Water has been isolated. Specific materials are being sourced.

Affected areas include parts of Chartwell, Farmall, Broadacres and Kya Sands.

There is no estimated time for completion at this stage.