Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

by Teboho | Jun 4, 2023 | 2023, Media Statement

04 May 2023

Media Statement

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

Rand Water experienced power outages during the latter part of the week at the Zuikerbosch purification plant and Palmiet pump station. Although the Rand Water systems are recovering, Johannesburg Water infrastructure has been impacted by reduced supply and low levels, specifically at the Alexander Park reservoir and South Hills tower. At this time, the reservoir and tower are critically low.

Customers in low lying areas may still have water, while customers in high lying areas will experience no water.

Alexander Park reservoir zone: Kensington, Benrose, Heriotdale, Denver, De Wetshof, The Gardens, Malvern, Cleveland, Elcedes and Wychwood.

South Hills tower zone: Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg estate

Alternate water supply is being arranged for affected areas. Customers in the lower lying areas are requested to reduce consumption and use water sparingly during this period.

Johannesburg Water apologises to customers for the inconvenience caused.

Ends

Issued by: Johannesburg Water Communication and Marketing.

Residents are encouraged to subscribe on our website to our SMS notification service for alerts on planned or unplanned service interruptions.

More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za

Customer service inquiries
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201

Johannesburg Water taking precautionary measures amid Cholera cases

by Teboho | May 24, 2023 | 2023, Media Statement

Media Statement
24 May 2023

Johannesburg Water taking precautionary measures amid Cholera cases

Johannesburg Water can confirm that its drinking water is safe for consumption.

One of the key mandates of Johannesburg Water is the provision of clean and safe drinking water and the entity can confirm that the water in the City meets the high quality requirements of the drinking water quality standard (SANS241-2015 Drinking Water Quality).

In order to reassure the public about the excellent drinking water quality, Johannesburg Water continues to monitor and test for microbiology, physical, aesthetic, and chemical determinants. In March this year, Cholera, and routine E.coli tests were conducted, and the results were negative.

Against the backdrop of the current Cholera outbreak, the water utility has continued to conduct tests on the water in stationary and mobile tankers at some informal settlements and reservoirs within the City of Johannesburg.

Johannesburg Water provides water and sanitation services to areas stretching from as far as Orange Farm in the south to Midrand in the north, Roodepoort in the west, and Alexandra in the east.

The 1.6 billion litres of potable water we supply daily, which is procured from our bulk supplier Rand Water, is distributed through a network of water infrastructure consisting of 129 reservoirs and water towers.

Ends
Issued by: Johannesburg Water Communication and Marketing.