by l3rato | May 25, 2022 | Interruptions 2022
Unplanned interruptions
1. Major burst CR Swart drive and President Fouche road, Sonneglans/Bromhof
Pipeline replacement has been completed. The site will be monitored for leaks. The network is in process of recovering to full capacity.
Alternate water supply continues to be provided at:
1. Bella Complex, 5th Road Sonneglans
2. Sonneglans Park Retirement Village – 33 Pampoenspruit
3. Golden Harvest Retirement Village
4. Bromhof Village Centre
Johannesburg Water requests customers to log leaks and bursts to reduce the risk of larger water outages. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
2. Westcliff/Parkview Tie-in
The team is still busy with repairs. There is no estimated time for completion at the moment. Alternative water supply has been arranged. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
3. Lenasia South
Please note that work was completed in the early hours of this morning and there are no leaks detected in the area of repairs. We further notify residents that stationery tanks placed in various sites as an alternative access to water will be removed during the course of the morning. Johannesburg Water thanks customers their patience and understanding.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 24, 2022 | Interruptions 2022
1. Suburb(s) affected: Meadowlands zone 1 & 2, Mzimhlophe, Killarney, Orlando west
Date: 01 June 2022
Time: 07:00-20:00
Impact: No water
Reason: Installing a 400mm x 250mm tie-in
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 24, 2022 | Interruptions 2022
Pipeline replacement is progressing in stages, as a few lengths have been completed. The team continues to install further lengths of the pipeline during the course of today
Alternate water supply has been provided at:
1. Bella Complex, 5th Road Sonneglans
2. Sonneglans Park Retirement Village – 33 Pampoenspruit
3. Golden Harvest Retirement Village
4. Bromhof Village Centre
There is no estimated time for completion at this stage. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 23, 2022 | Interruptions 2022
Sonneglans/Bromhof
Please note that there was a burst at President Fouche & CR Swart Road over the weekend. This resulted in inconsistent water supply in parts of Sonneglans and Bromhof. Relevant materials are sourced for repairs tomorrow.
Alternate water supply has been provided at:
1. Bella Complex, 5th Road Sonneglans
2. Sonneglans Park Retirement Village – 33 Pampoenspruit
3. Golden Harvest Retirement Village
We apologise to customers for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Malehlohonolo Mohomane | May 22, 2022 | Interruptions 2022
MEDIA STATEMENT
FOR IMMEDIATE RELEASE
DATE: Sunday, 29 May 2022
City Power Eikenhof Pump Station not on fire
Johannesburg Water (JW) would like to inform residents to be cautious of the false information making rounds that City Power substation caught fire in Eikenhof resulting in a power outage. Residents are requested to ignore this information as it is false.
The statement circulating states that residents in the following areas: Greater Roodepoort/Randburg area, Langlaagte/ Southdale and the Soweto Areas should take heed of the outage. It further states that the outage will affect the Eikenhoff Pump station and cause a water supply disruption that will affect the listed areas.
Johannesburg Water would like to clearly state that this statement was not issued by us and the Entity distances itself from such misinformation. Customers are urged to verify information with JW before circulating it to avoid unnecessary panic.
Furthermore, JW would like to remind the residents of a planned Rand Water Shutdown that will take place on the 3rd of June 2022. The shutdown is due to the installation of a new non-return valve on pumpset 20 at the Vereeniging Water Treatment Plant and, to tie-in the newly installed F46 pipeline to the existing F34 pipeline. The water supply to the Eikenhof Booster Station will be reduced by 50% and this will affect several areas in JW’s area of supply.
ENDS
For enquiries contact:
Seipati Nyawuza
Acting Manager: Communications and Marketing
071 352 1628
Seipati.nyawuza@jwater.co.za
by l3rato | May 20, 2022 | Interruptions 2022
1. Blairgowrie
Water has been isolated due to the burst on the asbestos cement main. The affected main and fittings, which are being sourced, are not standard sizes. Arrangements are being made for alternate water supply to affected areas. We don’t have ETC
2. Meadowlands planned shutdown
The team finished at 2am this morning. The system is still building up, hence some areas do have water, while the high lying areas are still without. We expect the situation to improve as the day progresses
3. Major burst pipe at corner Shefield and Witwatersrand roads, Lenasia South ext 4
The bulk main is isolated. The completion of manufacturing of the specialised fittings is estimated within 5 working days, in order to comply with required standards. Johannesburg Water forsees the delivery of the fittings onsite on the 26th May 2022. Repairs will commence thereafter onsite. We continue to provide water through stationary water tanks and mobile tankers to affected communities. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
Affected areas include parts of:
1. Ward 120 – Lenasia south ext 4, Portions of Vlakfontein along Golden Highway, Univille.
2. Ward 122 – Portions of Vlakfontein ext 3
3. Ward 6 – Portion of Migson Manor, and Portion of Finetown
4. Ward 7 – Portion of Finetown, Meiriting, and Portion of Migson Manor.
Alternate water is being provided through stationary tanks located in the following areas:
1. Corner Andries Street and Shefield, Lenasia South ext 4
2. Corner Shefield and Witwatersrand
3. Mable Hall, Finetown
4. Migson Manor next to supermarket.
5. Next to Jet Store, Finetown
6. Corner Mt Cook and Witwatersrand, Lenasia South Ext 4
7.Vlakvontein ext 3 next to the School.
8.Finetown Multi Purpose centre
9. Migson Manor side bordering with Finetown.
10. Troy Circle – Lenasia South ext 4
11.Mount Logan str closer to Witwatersrand intersection
12. Drakensberg rd near Kiasha Park School
13. Migson Manor intersecting with Finetown.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
