by Malehlohonolo Mohomane | Mar 20, 2024 | Customer Notice
20 March 2024 â 13:15
Customer Notice
Flagged areas for high water consumption: Rosettenville and Joburg CBD
As water scarcity continues to pose a significant challenge to our community, residents of Rosettenville and the Joburg CBD are urged to take immediate action to reduce water consumption. This comes as Johannesburg Water has noted the Forest Hill Reservoir as one of the Entityâs top 10 highest consuming meters in the City of Johannesburg, with Rosettenville and the Joburg CBD residents being the highest water consumers.
The implications of high consumption by the two areas will have a negative impact on other suburbs in this supply zone, including Newtown, Oakdene, Forest Hill, Tuurfontein, and surrounding areas.
Various issues can be attributed to the high consumption rate in the CBD and Rosettenville. Some of the major issues the Entity faces is theft and vandalism of our infrastructure, cable theft, the bypassing of and illegal connections of water meters, as well as fire hydrants being opened and used to wash taxis. All these factors contribute tremendously to the high consumption rate.
Please work with us to use water wisely. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
Johannesburg Water is appealing to all residents, businesses, and institutions in Rosettenville and Joburg CBD to implement water-saving practices.
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Issued by Johannesburg Water Communication and Marketing.
by Malehlohonolo Mohomane | Mar 19, 2024 | Notice
Customer Notice – Alexandra residents urged to reduce water consumption – 18 March 2024
by Malehlohonolo Mohomane | Mar 18, 2024 | Customer Notice
18 March 2024 â 15:45
Customer Notice
Johannesburg Water urges Alexandra residents to reduce water consumption
The Sandton 1 and 2 meters are under strain due to high water consumption and are counted as one of the top 10 highest consuming meters in the City of Johannesburg. Furthermore, Alexandra has been identified as being the highest water consumers within the Sandton 1 and 2 meters supply zone.
As such, Johannesburg Water urges Alexandra residents to take immediate action to reduce their water consumption. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
We plead with residents to take part in water conservation by adhering to the following simple tips:
1. Report any leaks or burst pipes to Johannesburg Water promptly.
2. Do not leave taps dripping and ensure that internal leaks are repaired promptly.
3. When washing your car, do so on the grass to simultaneously water your lawn.
4. Consider shortening your showering time or opting for a shallow bath to conserve water.
5. Reuse greywater for flushing toilets, cleaning household areas, and watering plants.
By implementing these measures, we can collectively reduce water consumption in Alexandra to ensure equitable distribution for this system.
The Sandton system consists of the Linbro Park, Marlboro, Morningside, Bryanston, and Illovo complexes.
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
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Issued by Johannesburg Water Communication and Marketing.
by Malehlohonolo Mohomane | Mar 18, 2024 | systems updates
18 March 2024
Systems Update
Johannesburg Water continues to implement interventions to boost supply and balance the systems to ensure equitable distribution. The prolonged heatwave and lack of rain over the previous few weeks has increased demand significantly, causing the reservoir levels of the bulk supply to decline and the system remains low.
Commando System
There was slight improvement overnight, but the system remains under strain and remains critically low due high demand and poor supply pressure. Poor pressure to no water is expected in certain parts/ high-lying areas of the supply zone, during peak demand. Alternative water supply in the form of tankers will be available.
The following systems will be affected by poor pressure to no water:
⢠Hursthill 1 and 2 reservoirs
⢠Crosby reservoir
As part of interventions Hursthill 1 is augmented to boost supply and Hursthill 2 will be closed overnight.
Central System
Central Systems is improving following the strain from the bulk supplierâs system.
⢠Alexander Park reservoir: The reservoir levels have improved overnight due to technical interventions and is currently supplying normal. However, the system is under strain due to high demand. The outlet will be closed overnight to build capacity for the next day.
⢠Berea reservoir: Reservoir improved overnight due to Johannesburg Water technical interventions, and it is currently supplying normal. However, remains low, poor pressure to no water pressure is expected in the supply zone.
⢠Eagles Nest: Johannesburg Water is monitoring the reservoir due to low levels and downward trajectory; however, the reservoir is supplying normal.
Soweto System
The heavy demand and hot weather are putting stress on the system. The impacted locations can experience low pressure to no water.
⢠Meadowlands reservoir: The reservoir is partially open to balance supply and demand, affecting water supply to all Meadowlands, Orlando West, Dube, Mzimhlophe, Mofolo North and Central, and Diepkloof.
⢠Diepkloof reservoir: Critically low due to high demand. Johannesburg Water is monitoring and putting interventions to recover the system.
⢠Orlando East reservoir: Reservoir is low due to high demand, however Johannesburg Water is monitoring and putting interventions to recover the system.
⢠Braamfischer reservoir: The reservoir is currently opened to balance supply and demand. Johannesburg Water is seeking interventions to improve the situation.
⢠Doornkop West reservoir: Critically low due to high demand, however Johannesburg Water is monitoring and putting interventions to recover the system.
Midrand System
⢠President Park: Reservoir is low due to high demand, however Johannesburg Water is monitoring and putting interventions to recover the system.
⢠Rabie Ridge: Critically low due to high demand, however Johannesburg Water is monitoring and putting interventions to recover the system.
Sandton System
The system is currently recovering due to overnight closure of Sandton supply. However, all reservoirs, towers and direct feeds are supplying normally.
Deep South Region
⢠Orange Farm, Ennerdale, and Lawley reservoirs: slight improvement overnight however resevoir still remains low to empty due to high demand. Poor pressure during the day and peak times.
⢠Lenasia Hospital Hill and Lenasia High Level reservoirs: improved slightly overnight. Lenasia Hospital Hill is low, while Lenasia High Level is critically low due to high demand. Poor pressure to no water is expected.
The outlets of the following reservoirs were throttled to 80% to closed overnight to build capacity:
⢠Alexandra Park
⢠Berea
⢠Meadowlands 2
⢠Doornkop West
⢠Hursthill 2
⢠Brixton
⢠President Park
⢠Naturena
⢠Orange Farm
⢠Lawlye
⢠Lenasia High Level
The Entity continues to monitor all affected systems. Affected areas are provided with alternative water supply and the Entity continues to monitor the situation.
Tower zones: /johannesburg-water-towers/
Reservoir zones: /johannesburg-water- reservoirs-3/
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Issued by: Johannesburg Water Communication and Marketing.
by Malehlohonolo Mohomane | Mar 17, 2024 | Customer Notice
17 March 2024 â 10:15
Customer Notice
Water supply systems under severe strain
The persistent heatwave experienced in the past few weeks as well as the lack of rain has resulted in high demand, which has led to the bulk supplierâs reservoir levels declining at an undesirable rate, impacting Johannesburg Water and other metros. Currently, demand is outstripping supply.
Although Rand Water is pumping and supplying, the increased demand on the entire system has resulted in reservoirs being unable to maintain capacity.
Over the past few months, Rand Water has been holding daily Joint Operations Committee (JOC) meetings with Johannesburg Water, the City of Tshwane, as well as the City of Ekurhuleni in efforts to find strategies and solutions to addressing this high demand issue.
Furthermore, Johannesburg Water technical teams have been working behind-the-scenes implementing daily internal interventions to mitigate the situation and improve water supply to its customers. As such, the Entity urges the City of Johannesburgâs (CoJ) residents and businesses to work with us in reducing water wastage by at least 10%.
This includes adhering to the Cityâs level-1 water restrictions, which require residents to use water sparingly especially with South Africa being a water-scarce country. Under level-1 water restrictions, the watering of gardens is prohibited between 6am and 6pm. Furthermore, residents are not permitted to wash paved areas and driveways using hose pipes.
It is more imperative now more than ever that we embrace a new mindset on water conservation. By adopting tiny adjustments each day, we can all have an impact.
Here are simple water-saving habits to implement into your daily routine:
⢠Do not leave taps dripping, and repair leaking taps in your household
⢠Wash your car on the grass as this will water your lawn at the same time
⢠Shorten your showering time
⢠Use a glass of water to rinse when brushing your teeth
⢠Take shallow baths and avoid filling your bath to a depth greater than 100mm
⢠Reuse grey water to water your garden or pot plants
Ends
Issued by Johannesburg Water Communication and Marketing.