by Teboho | Nov 26, 2025 | Media Statements 2025
26 November 2025 – 16:15
Media Release
Johannesburg Water opens its doors to media, showcasing high-tech leak detection efforts
Johannesburg Water hosted a media tour today that offered journalists a rare, close-up look at the utilityâs intensified leak detection operations, an essential component of the City of Johannesburgâs strategy to curb water losses and protect its fragile water supply.
âWith South Africa facing increasing water scarcity and ageing infrastructure, the Entity has adopted a more proactive and high-tech approach to managing leaks,â says Johannesburg Waterâs Thega Kandasamy, Acting Physical Loss Manager.
âToday we highlighted how Johannesburg Water is leveraging advanced technology and specialised equipment to find and fix leaks faster, ultimately reducing non-revenue water and improving service reliability for residents.â
During the tour, Johannesburg Water highlighted the suite of advanced tools and systems that form the backbone of its Leak Detection Programme, including:
- Acoustic leak detection devices are used to listen for and pinpoint hidden leaks along pipelines.
- Correlators that analyse sound frequencies to identify the exact location of underground losses.
- Pressure management through pressure-reducing valves (PRVs).
- Digital monitoring and evaluation of both the PRV smart controllers and the noise loggers.
Johannesburg Water has thus far installed 51 smart controllers and 225 noiseloggers across the City, with plans to install additional smart controllers, noise loggers, and leak detection equipment.
These technologies enable Johannesburg Water to adopt a proactive rather than reactive approach, significantly reducing response times, preventing avoidable bursts, and improvingservice reliability.
Ends
Issued by Johannesburg Water Communication and Marketing.
by Malehlohonolo Mohomane | Oct 8, 2025 | Media Statements 2025
Johannesburg Water, in partnership with Wits Enterprise, is proud to announce the launch of a pioneering pilot project aimed at improving access to reliable water supply in informal settlements through the use of underground water sources.
âThis innovative project marks a significant step in addressing long-standing water supply challenges in underserved communities across the City of Johannesburg. By tapping into underground aquifers, Johannesburg Water aims to supplement existing water infrastructure and ensure that all residents â regardless of where they live â have consistent access to safe water,â said Johannesburg Waterâs Managing Director, Ntshavheni Mukwevho.
The pilot phase, targeted at nine informal settlements across the Deep South (Region G), involves the drilling of boreholes and the creation of localised water distribution points. The goal is to test the viability, sustainability, and scalability of underground water as a complementary source to the cityâs bulk water supply, particularly in areas with limited or no formal infrastructure.
This project will be the first of its kind to improve water supply for informal settlements throughout the City of Johannesburg.
Work has begun at the Water Works, Marikana, and Kokotela informal settlements; and next, the project will move to the Phumla Mqashi and Narens Farm informal settlements.
The Deep South is an area with a high volume of informal settlements and illegal water connections, which has put a strain on the Deep South systems due to the demand exceeding available supply/capacity.
âWe are truly grateful to Johannesburg Water and all its partners for this project. We will ensure that we safeguard the project as water is life, and is also a scarce resource,â said Keletso Mbele, community leader for Water Works Informal Settlement.
Ends
Issued by Johannesburg Water Communication and Marketing.
by Malehlohonolo Mohomane | Oct 8, 2025 | Media Statements 2025
8 October 2025 â 12:45
Media Statement
Johannesburg Water strongly condemns the assault of one of its illegal connections
investigators, who was attacked by a customer during the execution of his duties in
Tulisa Park, Johannesburg South, on Wednesday, 1 October 2025.
The investigator was at the property to investigate a suspected illegal reconnection
after the customer was disconnected by Credit Management Disconnection (Level 1).
The Entity views any act of violence against our employees with the utmost
seriousness and will not tolerate such behaviour under any circumstances.
The matter has been reported to law enforcement authorities, and we are cooperating
fully to ensure that appropriate legal action is taken. We will also be providing the
affected employee with the necessary support and counselling.
Our employees work diligently to provide essential water and sanitation services to the
residents of Johannesburg. We urge residents and customers to please allow
Johannesburg Waterâs staff to carry out their responsibilities in a safe and respectful
environment, free from threats, intimidation, or harm.
Johannesburg Water appeals to all customers to raise concerns or disputes through
the proper channels and to treat our staff with the respect and dignity they deserve.
Acts of violence undermine service delivery and will be met with the full extent of the
law.
Ends
Issued by Johannesburg Water Communication and Marketing
by Teboho | Sep 30, 2025 | Media Statements 2025, System updates 2025
30 September 2025 â 13:00
Media Release
Improved water supply as Entity completes pipe replacement in Sharonlea, Randburg
Residents of Sharonlea in Randburg can look forward to improved water services following the completion of the Entityâs water pipe replacement project. The project involved the replacement of ageing asbestos cement water pipes, enhancing the reliability and safety of the suburbâs water infrastructure.
The project is part of efforts to upgrade water infrastructure and conserve water. Johannesburg Waterâs Pipe Replacement Programme needs to renew 2 312km of water pipeline, with a total budget of R1.13 billion required to carry out the water pipe replacement programme.
This programme is designed to ensure a continued reduction of non-revenue water (NRW), pipe bursts and sewer blockages throughout the City of Johannesburg (CoJ), and to sustain a good level of service to the Cityâs customers.
âTo maximise the lifespan of infrastructure to ensure sustainability and reliability through a programmed and systematic approach to pipeline rehabilitation and renewal,â says Johannesburg Waterâs Trevor Mbonani, Capex Project Manager.
The project in Sharonlea began in October 2024 and was completed in August 2025. The aged asbestos cement water pipes, which are rigid and therefore susceptible to bursts, were replaced with uPVC Class 16 high-impact pipes, which are more durable. The total length of pipe replaced is 1220m.
Ends
Issued by Johannesburg Water Communication and Marketing.
by Teboho | Sep 14, 2025 | Media Statements 2025
FOR IMMEDIATE RELEASE
14 SEPTEMBER 2025
Executive Mayor Councillor Dada Morero will hold a media briefing tomorrow morning, alongside the MMC for Environment and Infrastructure Services, Councillor Jack Sekwaila, and the Managing Director of Johannesburg Water, Ntshavheni Mukwevho. The briefing will address the ongoing water challenges facing Johannesburg, with a particular focus on updates from the Alexander Park and Berea Reservoirs. Please note that the Alexander Park Reservoir is currently constrained, with its outlets closed due to supply and infrastructure limitations. Members of the media are invited to attend and cover this critical discussion on the cityâs water issues.
DETAILS
Date:15 September 2025
Venue: Alexander Park Reservoir
Address: 307 Bayswater Rd, Kensington B, Randburg
Time: 07:00 am
ISSUED BY THE OFFICE OF THE EXECUTIVE MAYOR
FOR MEDIA ENQUIRIES
Khathutshelo Mulaudzi
Acting Director of Mayoral Communications
070 362 3295
For interviews with Johannesburg Water
Nolwazi Dlamini 078 606 5665
by Teboho | Sep 11, 2025 | Media Statements 2025
FOR IMMEDIATE RELEASE
11 SEPTEMBER 2025
Executive Mayor Briefing on Johannesburg’s Water Challenges and Sustainable Solutions
Executive Mayor, Councillor Dada Morero, along with the MMC for Environment and Infrastructure Services, Councillor Jack Sekwaila, and the Managing Director of Johannesburg Water, Ntshavheni Mukwevho, will provide an update this afternoon on the ongoing water challenges facing the Commando system. They will also outline the measures being implemented to address these issues.
DETAILS
Venue: Danie Van Zyl Recreation Centre
Address: 105 Rex St, Newlands, Randburg, 2092
Time: 15:00
ISSUED BY THE OFFICE OF THE EXECUTIVE MAYOR
FOR MEDIA ENQUIRIES
Khathutshelo Mulaudzi
Acting Director of Mayoral Communications
070 362 3295
For interviews with Johannesburg Water
Nolwazi Dlamini 078 606 5665
