January 2024 daily water updates

Daily water supply system status updates Fri 12 January 2024 Afternoon

Daily water supply system status updates Fri 19 January 2024 Afternoon

Daily water supply system status updates Fri 19 January 2024 Morning

Daily water supply system status updates Friday, 26 January 2024 Afternoon

Daily water supply system status updates Friday, 26 January 2024 Morning

Daily water supply system status updates Mon 15 January 2024 Afternoon

Daily water supply system status updates Mon 15 January 2024 Morning

Daily water supply system status updates Monday 22 January 2024 (Afternoon)

Daily water supply system status updates Monday, 22 January 2024 Morning

Daily water supply system status updates Monday, 29 January 2024 Morning

Daily water supply system status updates Thurs 11 January 2024 Afternoon

Daily water supply system status updates Thurs 11 January 2024 Morning

Daily water supply system status updates Thursday, 18 January 2024 (Afternoon)

Daily water supply system status updates Thursday, 18 January 2024 (Morning)

Daily water supply system status updates Thursday, 25 January 2024 Afternoon

Daily water supply system status updates Thursday, 25 January 2024 Morning

Daily water supply system status updates Tues 16 January 2024 Afternoon

Daily water supply system status updates Tues 16 January 2024 Morning

Daily water supply system status updates Tuesday 9 January 2024 Afternoon

Daily water supply system status updates Tuesday, 23 January 2024 Afternoon

Daily water supply system status updates Tuesday, 23 January 2024 Morning

Daily water supply system status updates Tuesday, 30 January 2024 Afternoon

Daily water supply system status updates Tuesday, 30 January 2024 Morning

Daily water supply system status updates Wed 10 January 2024 Afternoon

Daily water supply system status updates Wed 10 January 2024 Morning

Daily water supply system status updates Wed 17 January 2024 Afternoon

Daily water supply system status updates Wed 17 January 2024 Morning

Daily water supply system status updates Wednesday, 24 January 2024 Afternoon

Daily water supply system status updates Wednesday, 24 January 2024 Morning

Daily water supply system status updates Wednesday, 31 January 2024 Afternoon

Daily water supply system status updates Wednesday, 31 January 2024 Morning

Systems Update

 

Roll out of prepaid smart meter project to parts of Soweto postponed

4 December 2023 – 16:00

Customer Notice

Roll out of prepaid smart meter project to parts of Soweto postponed

The switching of Johannesburg Water’s open mode to prepaid smart meters in parts of Soweto has been postponed to 22 January 2024.

Following the switching from open mode to prepaid smart meters in Cosmo City from 1 November, the rolling out was supposed to extend to Diepkloof, Orlando East and West, as well as Orange Farm in December 2023.

The date for the switching in Orange Farm will be communicated in due time.

As such, Johannesburg Water is urging the residents of Orlando East and West, Diepkloof, as well as Orange Farm to ensure that they all have a Customer Interface Unit (CIU). CIUs are display units that are installed inside houses and linked to prepaid water meters and are crucial for loading units when purchasing water credits.

Customers who still do not have CIUs can contact 011 688 1699.

The refusal of switching to prepaid smart meters will lead to Level 3 water cuts, and residents will then have to pay to be reconnected.

Read frequently asked questions on the STS Meter Project.

Ends

Issued by: Johannesburg Water Communication and Marketing

Smart meter project rollout postponed in Orlando East

Following a series of meetings Johannesburg Water held with members of the Orlando East community, a resolution was taken to postpone the switching from open mode to prepaid. The rollout was scheduled to commence on 15 November, it has been moved to 4 December.

This is to allow for further community and councillor consultation and engagement which will be initiated after the Independent Electoral Commission (IEC) voter registration weekend, taking place on 18 – 19 November 2023.

Further details will be shared in due course.

Ends

Issued by Johannesburg Water Communication and Marketing